Get answers and assistance by choosing the contact option that fits your need.
If you suspect a natural gas leak, always leave the area immediately. Then call 911 and LG&E: 502-589-1444 and press 1-1-1.
If you see a downed power line, stay away and call:
LG&E: 502-589-1444 (fast path 1-1-3)
KU: 800-981-0600 (fast path 1-1-2)
Our emergency lines and automated services are available 24/7. Customer service representatives are available Monday–Friday, 7 AM–7 PM ET.
LG&E: 502-589-1444
KU/ODP: 800-981-0600
LG&E: 502-627-3313
KU/ODP: 859-367-1200
You can mail your payment and stub using the convenient return envelope we include in your monthly statement.
LG&E
Louisville Gas and Electric Company
P.O. Box 7231
St. Louis, MO 63177-1231
KU/ODP
Kentucky Utilities
P.O. Box 771670
St. Louis, MO 63177-1670
These addresses are for our corporate offices and are not to be used for mailing utility payments.
LG&E
820 W. Broadway,
Louisville, KY 40202
KU/ODP
One Quality Street,
Lexington, KY 40507
Send us a message using our online form, and our team will follow up with you shortly.