Protect yourself from utility scams
Learn how to spot and avoid utility scams. See what LG&E and KU will never do, how to verify your account and where to report suspicious calls, messages, or visits.
Why scam prevention matters
Utility scams can happen quickly and feel urgent. Knowing what to look for helps you avoid losing money or sharing personal information.
Utility scammers may pretend to be LG&E and KU reps and use urgency or fear to pressure you into making payments or sharing personal details. Staying informed is your best defense.
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How to spot a scam
Common warning signs
Scammers often use urgency or fear to pressure you into paying or sharing information. Watch for these common warning signs:
Immediate payment requests
Threats of disconnection
Requests for personal information
Unannounced visits
Fake service offers
Fraudulent website links or barcode scans