Privacy notice
Notice for our customers
Louisville Gas and Electric Company (“LG&E”) and Kentucky Utilities Company (“KU”) (referred to collectively in this notice as “LG&E and KU,” “we,” “us,” or “our” and, as it applies to you, the company from which you receive utility service) developed this Privacy Notice (“Notice”) to make our customers (referred to as “Users,” “you” or “your”) familiar with how we collect, use, and disclose information. This Notice describes our practices in connection with information that we collect, including, but not limited to, through the following:
Websites operated by us or certain service providers acting on our behalf (collectively, the “Websites”);
Our social media pages (collectively, our “Social Media Pages”);
Mobile applications operated by us or certain service providers acting on our behalf;
HTML-formatted email messages that we send to you that link to this Notice or other communications with you; and
Advanced metering infrastructure (“AMI”).
Collectively, we refer to the Websites, Social Media Pages, mobile applications, text messages, emails, and AMI as the “Services”.
No mobile information will be sold or shared with service providers or affiliates for marketing or promotional purposes. The above Services exclude text messaging originator opt-in data and consent; this information will not be shared with any third-parties.