Check current outages, report an issue, and stay updated on restoration efforts.
If you suspect a natural gas leak, always leave the area immediately. Then call 911 and LG&E: 502-589-1444 and press 1-1-1.
If you see a downed power line, stay away and call:
LG&E: 502-589-1444 (fast path 1-1-3)
KU: 800-981-0600 (fast path 1-1-2)
Customers can report a service outage 24 hours a day, 7 days a week.
To report an outage, text OUTAGE to 4LGEKU (454-358). For outage updates, text STATUS.
LG&E: 502-589-1444 (fast path 1-1-2)
KU/ODP: 800-981-0600 (fast path 1-1)
Report an outage, get outage status information, and view the outage map — all on our app. To learn more, watch our video.
Update your contact information in My Account so we can stay in touch to keep you safe and informed.
Save our contacts in your phone so you know the messages are from us:
Outage alert texts will come from: 454-358 (4LGEKU)
Outage alert phone calls will come from: 800-331-7370 (LG&E) or 800-981-0600 (KU/ODP)
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