Restore your service
If your service has been disconnected, you can request reconnection quickly through the mobile app, your online account, or by phone.
Ways to request reconnection
After making a payment, you can schedule your reconnection through any of the options below.
Mobile app
Sign in to the mobile app to request service reconnection. Watch this video for step-by-step instructions.
Online
Sign in to My Account to view your amount due and schedule service reconnection.
Phone
Call us to speak with a representative or use the fast-path option (1-2-2-2-1) to request reconnection quickly.
LG&E: 502-589-1444
KU/ODP: 800-981-0600