Service and agreement
You agree that by electing to receive notifications that you consent and request that LG&E and KU Energy LLC, Louisville Gas and Electric Company, Kentucky Utilities Company, and/or Old Dominion Power Company, its/their affiliates, and those acting on its/their behalf, may call or text you using an automated telephone dialing system and/or a prerecorded message. You understand that consent is not a condition of obtaining service. You agree to maintain a current and accurate telephone number and e-mail address and notify us immediately of any changes. You remain responsible at all times for the viewing and timely paying of your bill.
We will not be responsible for any fees, losses, or damages you incur as a result of failing to receive electronic notifications for whatever cause or reason. You agree that we may use the electronic notifications process herein for other required or useful notices other than billing reminders. Stopping the My Notifications Service does not impact your obligation to pay your monthly energy bill. We may also terminate the My Notifications Service if you fail to keep your contact information, including telephone numbers and/or e-mail address, up to date.
For Text Messages
Choose which notifications you would like to receive an SMS alert regarding and click SAVE. When you opt-in to receive LG&E and KU notifications, we will send you a message to confirm your signup. Message frequency varies. Message and data rates may apply.